Are AI CFOs a threat to the fractional CFO business?
While these teams will be able to get their work done far more efficiently than their elders, there will be a void in what and how they learned. Fractional CFOs will therefore have to manage teams differently and have a far more critical eye. But on the plus side, they'll be able to leverage technology in new ways that weren't possible in the past.
I have experimented a lot - there's a lot that it can do. However, I believe that what it can do is low-level and generic. Let's say that at its best, AI can take over 60% of someone’s busy work. You're not going to have AI replace a person entirely. It's going to augment their job. It's going to be addressing the complaints that everybody's been having for 20 years: having to do all this rework and all these mistakes. Well, now you have the time to be able to do the work that you've been wanting to do because you don't have to do a lot of manual work anymore. However, AI software cannot summarize people’s performance and include certain nuances.
I also believe that there's going to be an increasing chasm between experts who really know what they're doing and people who are pretending to know what it is that they're doing and who are just leveraging AI to get the answers. You don’t want to find yourself in a situation where you’re having a conversation with someone who has been leveraging AI for 80% of their work and you don’t know any of the answers they may ask you. You're going to have impostor syndrome in the workforce and in promotions. Instead of taking shortcuts, we must have some kind of learning where people become experts and become knowledgeable while leveraging and augmenting.
Thanks Ken. When do you think about "graduating" from a fractional CFO to bringing one on full time? How do you think businesses should evaluate this?
The need to hire a full-time CFO from a fractional CFO is not dependent on businesses’ revenue or profitability but on complexity, which means that it can’t be determined only by a single metric like Revenue. For example, many SaaS businesses need a CFO very early in their maturity due to the need to manage capital raises and business metrics but a government contractor with a single contract with only one government agency can wait much longer, especially if they do not intend to grow beyond that contract.
But ... that might come sooner than many of us think:
https://aijourn.com/framework-to-design-an-ai-finance-accounting-assistant/
However, I don't think it's going to take the job of a CFO or Fractional CFO. It's meant to upskill us, take us out of the low-value data analysis business, and do formula work that the business doesn't care about. It will move us to higher-value activities like collaboration, connection, and building community.
The biggest gap at the moment with AI is not just experience and gut feel. It's experience + gut feel + context.
- Experience across different industries
- Gut feel when something doesn't look right
- Context of where the business is, their challenges and their ambitions
AIs may be getter smarter. But do they have MORE to offer than you do? Probably not
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