When attribution data is imperfect or siloed, how do you justify ongoing investment in upper-funnel/brand-driven work?

2.7k viewscircle icon1 Upvotecircle icon1 Comment
Sort by:
Professor of Marketing, Strategy and Innovation in Travel and Hospitality5 months ago

Great question -- and a real problem. How many times have I heard brand and upstream investments questioned. Technically, this is becoming more possible given data, AI. But, until you have the magic dashboard with all-in; try capturing what you can and isolating good examples, extrapolate others. Run constrained pilots/examples. To the comment below by Debasis, there is data management strategy needed and likely some form of measurement framework. You are not alone! And, anecdotes certainly help when you can get them from commercial folks.

Content you might like

Unified Customer Data — one view of the customer across all channels

AI-Driven Personalization & Campaign Automation67%

Revenue Operations Alignment — Sales, Marketing, CS working as one67%

Reducing Tool Chaos — consolidating CRM, marketing, and analytics systems

View Results

Significantly more difficult9%

Somewhat more difficult55%

Neutral27%

Somewhat less difficult9%

Significantly more difficult9%

View Results