Are you consuming ChatGPT’s API? What are the business cases to do so?

I was able to write a complicated product FAQ in about a quarter of the usual time with a much better result. This worked exceedingly well for questions which were not extremely product-specific. Obviously the more product-centric questions were out of scope but even the generic content it generated could be readily adapted. Better, faster, cheaper, and easier. This is the future.

Domain knowledge base

Not yet.  Given the error prone nature of these tools it seems foolish to jump in so quickly, especially in an industry where we are regulated on the advice we give to clients.  The outsourcing of thinking seems to be way too silly a use case.

I see a good use case for re-writing our Policies, KRAs and Job Descriptions using ChatGPT APIs. It is effective in Content writing and Social Media Announcements also. I am evaluating Integrating APIs in the coming months.  

We plan to use ChatGPT API for chatbots, content and are working on a Q&A application to help our users with human like responses to their teaching related enquiries