Have you been able to successfully integrate AI/ML into your enterprise search? What were your greatest challenges or failures in doing so?

Lack of governance for data and AI too.
There is an adoption frame everybody follows but before that your team and employees should be ready for the new cultural transformation.

Agree with Pradeep on this. Data Quality and Prompt engineering really important to have Gen AI and other search options using Chat GPT.

Challenges on data quality, model selection, and the need for ongoing maintenance and user trust. It's essential to address these issues for a successful implementation.

I see a lot of interest in this area and we are doing quite a bit there. Great if you want to move beyond the "static" FAQ chatbot and now have a more dynamic and human-like search experience. Challenges sometimes in the type of doc or content inside a doc, i.e. highly technical information/drawings etc.