Do you have a mature process management organization in place, and is this an area of focus for your organization?
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Chief Accounting Officer in Softwarea year ago
rebuilding after a large divestiture and take private transaction a few years back
True Maturity is "Active" Management, Not Just Documentation. Yes, this is a primary focus. In my experience leading large-scale E2E transformations, we've moved beyond viewing "maturity" as just having documented SOPs.
True maturity requires shifting to active process management:
- Data-Driven, Not Static: Using process mining to see real-time friction, rather than relying on outdated Visio maps.
- Integrated Governance: Establishing director-level forums to ensure process changes aren't siloed within Finance but are aligned with Tech and Business stakeholders.
If your process management is just a repository of documents, it's likely just cataloging "technical debt."