In a conventional approach, the maturity assessment model is based on elements such as specific goals and objectives of the organization, clear and measurable levels of maturity, as well as the scope of the model itself. Should its success also be based on a high response rate, actionable and meaningful insights, or is there any success matrix that may be recommended?

23.6k viewscircle icon135 Upvotescircle icon5 Comments
Sort by:
Finance Manager2 years ago

Clear metrics for ROI and VOI need to be established. As stated above, actionable and meaningful insights are a must, but just as important is the actual changes to operations that are implemented from those insights. I would also include benchmarking and the use of best practices as part of the matrix.

Lightbulb on1
Co-Founder & CISO in Finance (non-banking)2 years ago

What about IT risk management frameworks like NIST? Those will usually give you actionable and meaningful insights after your risk assessment!

Lightbulb on2
EMEA IT Service Management Manager in Miscellaneous2 years ago

Target the main stakeholders - define the list from those in senior positions, along with the people who have the most experience in the department first.  If you're lucky enough, you might be able to ask the opinion of those who has the least experience too, but this can often dilute the results.

You need a mix of people from different teams, backgrounds and roles.

I defined the criteria from my own experience, industry best practise along with the Strategy.

Lightbulb on1
Operations Analyst in Finance (non-banking)2 years ago

Choosing the right participants. It is important to determine the “goodness of fit.” A poor fit of the participants often results in misleading evaluations, and further affects the direction/ decision making when developing the corresponding improvements measures 

Lightbulb on1
Operations Analyst in Travel and Hospitality2 years ago

As said, results are the key to keep the success going. Measuring it might differ on the expectations of either quantitative or qualitative approach that the venture is expecting.

Lightbulb on1

Content you might like

Proven outcomes – Documented success stories and measurable KPIs35%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness48%

Total cost – Clear TCO, price protections, and exit terms38%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs15%

Vendor relationship strength – Cultural fit, governance model, and executive commitment15%

View Results

Significantly improves productivity42%

Somewhat improves productivity 51%

Productivity hasn't changed 5%

View Results