How do you change an "ivory tower" culture into one that focuses on end-user value?
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CIO in Education3 years ago
If we're not out talking to stakeholders and use technology to deliver business outcomes, the ivory tower will eventually come crumbling down......
Director of IT in Education3 years ago
Create a business case and justify the benefits that will be gained from the IT project. Emphasis on any efficiencies, cost savings and that the project is in line with the overall organization strategic goals.
Senior Director, Technology Solutions and Analytics in Telecommunication3 years ago
To change an "ivory tower" culture into one that focuses on end-user value, you need to create a shared vision for the company and get everyone on board. You also need to break down silos and foster collaboration between departments. I would also encourage a customer-centric mindset throughout the organization.
Vice President Information Technology in Finance (non-banking)3 years ago
By keeping the projects aligned to the strategic goals of the business.
For any initiative that is being presented for approval, ensure that there is a business sponsor and IT sponsor backing the initiative. Have them clearly articulate how end user value the initiative will provide. Ask how the initiative is tied to strategic or corporate goals. If the submitters are not talking about outcomes for the end user, then the team has not thought this through an end-user perspective.