How do you currently involve departments and teams outside IT/security in your vulnerability management efforts, if at all?
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CISO in Education2 years ago
Coordinate Vulnerability Management Team (VMT) meetings to try and collaborate and/or facilitate remediation of vulnerabilities. Often, we've found that folks want to try and do the right thing, but don't necessarily have the connections or the the right level of influence to drive a vendor to fix an issue and/or prioritize an effort internally.
As a risk statement with customer archetype check in every six months. Will only highlight maybe one risk that is appropriate to them out of our 20, but follow with the list of all risks we are tracking in our portfolio.
Have not measured for effectiveness, but it does creat awareness and a level of alliance-ship. Removes the use versus then and shapes it more as a we problem. Also helps gain perspective on their risks that I might not know or understand.
Anecdotally we feel there is more customer actions and partnership when we raise a vulnerability we are working to mitigate.