Is all the hype around AI Ops fiction or reality?
I think that's why you put an AI-Ops vendor through the pilot proof-of-concept and say, “Look, I'll give you X amount of time. Tell me how you build your model. I want to see how this proverbial sausage is made. If you can actually move the needle then we'll engage.” Time's not an issue, but it has to be mutually agreed upon. There's no magic. Too many people view AI as magic. You sprinkle AI on it and it's going to do something for you. That is not true.
Yes, we have to understand it's not magic. We have to understand that it takes time. No matter how good it is, it will take time. It's not gonna happen in 2 months.
What I don’t like is seeing it as a marketing buzzword for some products, they claim to be AIOPS but in reality, they are just fancy monitoring dashboards without the ability to train the algorithm.
Some organizations are still skeptical of allowing an AI to make a decision and want AI to do the analysis and reporting/monitoring but the human to be the one that will make the final decision or action.
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< 1 month9%
2-3 months50%
4-6 months18%
> 6 months24%
Production45%
Backup65%
Replication33%
Non-production DBs (Dev, Training, QA, etc.)30%
That’s spot on. It becomes our job to understand how to bring that balance, how to get a little bit of the goodness without saying, “This is gonna solve everything under the sun.” There’s a spectrum there.
“How do I minimize my pain in IT versus how do I make my life amazing” is probably the right lens to look at it.