I am looking for advice on choosing a travel partner, a TMC. We use Concur Expense. Does anyone else have suggestions or guidance?

362 viewscircle icon1 Upvotecircle icon2 Comments
Sort by:
Director of Operations2 years ago

Carlson Wagonlit, Egencia (Recently acquired by Amex Travel), and TripActions are all good options.  They range from traditional travel management (CWT) to Tech-based (TripActions).

COO in Finance (non-banking)2 years ago

Concur is pretty versatile because it does hook up quite nicely with Workday financials. A lot of my clients have used Concur to process all the receipts and their reimbursements. It works pretty well with Oracle products, specifically PeopleSoft. When you have a product that is integrated like Concur, a lot of times there needs to be a middle layer of scrubbing of the expense lines to make sure that they're matching with transactional detail of the GL level.

CWT (Carlson Wagonlit) has a really good user experience and easy navigation. They also have a good customer service line so if you can't figure something out while using the tool, you can call them and they're pretty prompt with getting back to you.

Content you might like

Cost of RPA products24%

Lack of developers who can code RPA applications43%

Amount of customization needed to automate business processes27%

Lack of RPA code maintenance resources4%

View Results

Internet Explorer4%

Microsoft Edge23%

Google Chrome59%

Mozilla Firefox6%

Safari3%

Brave1%

Other1%

View Results