I have been asked to re-assess our organisations 80% target for compliance training completions. Wanted to see what targets other org's have set?
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I'm currently with a financial institution and we have a 100% compliance target and we also remove access if your course material has not been passed. Training material is more detailed in the first 2 years of employment and then refresher material is given in subsequent years to make it less burdensome but also effective.
The target has always been 100% in my current and past organizations. My last company had a hard date of May 31st, and after that your account would be disabled. You would then need to go to HR and complete your training to regain access. That's a sign of a company that truly sees compliance as must do.
I think the target needs to correspond to your organization's risk profile. Why 80%? Why not 70% or 90%? If your organization is in a highly regulated environment, then 80% sounds low to me. You might even have different target % for different sections/divisions within your company. My target is 100% for high-risk users and 80% for medium and below.
The compliance training goal depends on the regulation you are tied to, so depending on that, you may need to reach 100% or some other slightly lower percentage. In our case, most of the time we are required to meet 100% of the objective.