What job scheduling tool do you use in your automated workflows/architecture?
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Providing more accurate service32%
Analyse customer data38%
Provide insights to help businesses better understand their customers34%
Automate customer service task25%
Identify customer sentiment12%
Detect customer issues more quickly13%
Looking for insights on leveraging automation and infrastructure-as-code practices in the cloud … For anyone who has been there/done that, can you elaborate on the specific tools and technologies you have used for implementing infrastructure-as-code and automation in the cloud? How did they contribute to the success of your projects, and were there any challenges or considerations to keep in mind?
Not yet, but we plan to6%
No, and we don't plan to4%