What can leaders do to improve change management?
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Almost everything we do with regard to change management will definitely have a degree of improvement. What and when depends on the audience, their maturity, and their alignment.
I have learned that finding early adopters really matters. They can be advocates for the changes you are striving for. They will also be champions in other areas and help create a culture that values necessary improvements. These individuals usually understand change is necessary if you wish to remain relevant in the future. They are the key to successful change management.
Leaders have to cast the shadow. Show that you are embracing the change, and provide comfort to those that are anxious. A degree of empathy helps.
Change could be related to people, process or system. Some ideas to improve change management:
- to start with create a ‘Change-able’ organization and culture as change will be inevitable
- Share Current state and Future state with a plan and address why, how , what and when
- accomplish a bigger change in phases
- after the change is done , ensure that the change ‘sticks’.
Observe and listen MORE. always start with understanding the as-is process, the thinking of the people, BEFORE we propose any moves or changes..