What are the possible risks (if any) to business when using AI as an IT assistant?


3.6k views34 Upvotes4 Comments

IT Manager in Manufacturing, 10,001+ employees
Wide administrative rights can cause remote hacking of IT tools by reaching the IAM or business processes.
1
IT Senior Manager in Consumer Goods, 10,001+ employees
Without the right levels and layers of control, we are likely to see data leaks, intentional or unintentional, exposing our information. Those same controls will have to be constantly evaluated/re-evaluated as our understanding of AI capabilities matures and will eventually need to become the next layer of cybersecurity, ever-evolving.
1
IT Manager, Self-employed
1. You need to guard carefully against hallucination; you do not want your IT assistant making up answers and causing chaos because a non-technical user blindly followed its instructions
2. You need to filter content to prevent anti-social responses
3. In organizations that work with varying levels of secret data, you need to safeguard that data so that people aren't asking questions and receiving answers about things that they shouldn't see
1
IT Manager in Education, 501 - 1,000 employees
The AI tech, from my point of view, is still in its early stages and needs some time to mature. We might get a lot of help from an AI assistant but, it only takes one mixup and everything will go crumbling down.
At least for the time being, for ma, AI is still a big NO!
1

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