What strategies have you found to be most effective in overcoming resistance to learning and adopting new technologies?
From my experience, most updates are just passed down in an authoritative manner, without at least making it look like you care about people's opinions and that causes a lot of resistance. In many cases, this resistance is just for subjective reasons and can be overcome if the solution is presented right.
You just made a great case for Change Management. In my experience change management can help people understand the need for change and may even win over people enough to have them embrace the changes and want to participate. Where I think it always falls short is in providing the employee with the ability to execute the changes, specially changes in technology and digital processes. And in reinforcing the changes when people start to revert back old habits. In my previous job as the Digital Adoption Manager at Nestle, I worked closely with Change Managers to provide the last two capabilities to help change stick.
If you articulate and demonstrate that it is good news for their daily jobs or their LinkedIN profiles .. they will embrace the change and push fwd , even become a champion
The "what's in it for me" extends past the personal benefits, I think. A lot of times people just don't understand the details well enough to know what they should do. That is why I am a big fan of providing users with guided help directly in the applications and in providing then with contextual content.
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Yes27%
We’re considering it52%
No16%
Not sure yet6%
POCs are great, do you have a platform were you can do that?