What has your IT team done to bring customer experience to the forefront of your organization?

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Technology and Innovation Lead6 years ago

Tech support now walks around the organization in search of anyone need IT assistance instead of waiting at the help desk.

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Director of Cyber Security in Software6 years ago

intimacy

Senior Security and Compliance Auditor in Software6 years ago

We have monthly interactive customer webinars that share our latest release features and roadmaps.  Casual environment promoting feedback from the actual users.  That feedback is then used to tweak in existing features or create entirely new ones. 

VP of IT Operations in Software6 years ago

Building and integrating tools that give our employees the data at their finger tips in a way that benefits our customers.

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CIO in Education6 years ago

Training IT staff, working with Marketing to create a better external web presence

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