What technology were you able to get the business to buy into when it was still new?
Managing Director in Software, 1,001 - 5,000 employees
It's very common today, but we started playing around with virtualization when I was the CIO of a large government about 15 years ago. We decided that it wasn't good enough to implement virtualized servers, so we implemented virtualized desktops. We took an aggressive and innovative approach at the time and implemented virtual desktops for about 3K county civil service employees, which was a big deal at the time. A lot of people didn't even notice because we did it well. There was a bit of pushback at first because they didn't understand it. But that changed when they saw that they were easily getting the most up-to-date version of Microsoft Office and all of these different products. Before we implemented virtual desktops, they would have to submit a request for these things and then wait for somebody from IT to get to it, which could take months. All of a sudden we became more full service. Everybody was happy with the success and it ended up saving us quite a bit of money at the time, because even on government contracts, it might cost $2,500 for a physical device. To replace those all the time was getting cost-prohibitive and we needed hundreds of people to manage all of the desktops, printers and everything else.
CIO in Education, 1,001 - 5,000 employees
In the business school ecosystem, we were using Slack back in 2016, when that platform was still just emerging. We always struggle with how to communicate with students and we've always hoped that they would read emails, but they never do. Implementing Slack was a way to meet them where they are, because they wanted real-time messaging. It has continued to add value, and it's their primary method of communicating amongst themselves today.Content you might like
No plans on undergoing a migration yet34%
Currently deploying SAP S/4HANA27%
Migrating to SAP S/4HANA within the next 1-2 years19%
Migrating to SAP S/4HANA within the next 3-6 years10%
Already have SAP S/4HANA in production9%
3996 PARTICIPANTS
Yes18%
Yes, but only the traditional IT department.41%
No38%
Unsure1%
Other (please comment)0%
532 PARTICIPANTS
Chief Information Security Officer in Software, 5,001 - 10,000 employees
As a CISO or head of security, your role should include managing capacity and communicating effectively with the executive team. When capacity constraints could prevent you from achieving your security goals, it is important ...read moreChief Information and Technology Officer, 1,001 - 5,000 employees
We put a roadmap in place with a defined methodology. We’ve been using the OGSI methodology for a very long time, which aligns the IT organization with the company's business imperatives up to two or three years down ...read moreDirector of IT in Manufacturing, 5,001 - 10,000 employees
I sorry I never found the AI tools to conduct assessment of IT Contract, I suggest to you , you can create customize internal tools to screen it contract
HR gave the most pushback because they thought that if you give everyone the ability to say what they think, it would lead to a lawsuit because they might say something they shouldn't. So the US was the last area to implement this because of that concern. But it's been transformational, especially for our younger staff, because it's mobile-first and mobile-friendly. We now have people who install it on their personal mobile phones and engage with their colleagues outside of work, so it gives them that flexibility.
Did it get the CEO engaged with line-level staff?
It did. Now they do town halls or livestreams, and we have bots that are built in so that you can even submit a request for property maintenance through the platform. You can take a picture of the broken AC, tag the bot and the bot will log a ticket to have someone come fix it.