What technology has been the biggest game-changer over the past decade?
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On demand IaaS. Suddenly companies have gone from having to manage tin as well as everyone else to instead focus on availability, and invest more in customer outcomes b
Top two for myself personally would be:
Kubernetes/Containers = from operational IT perspective
Ransomware = massive driver in terms of changing attitude towards security and showing the need for it.
I'd have to say the increases in ubiquity and capability of network-connectedness (all types, both wired and wireless). Without that, all the other things being mentioned wouldn't be possible. We take for granted how connected we are now, and how easy it is to do things over a network connection that were only aspirations a decade or two ago.
The ubiquitous wireless connectivity with ever increasing speeds that we experience wherever we go on whichever device we want. Without connectivity, everything else would have been relegated to physically grounded access.
From 3G, LTE, to 5G now, the evolution created possibilities for Enterprises and individuals that were science fiction or imaginary to say the least.
What use is a smartphone, Teams, Zoom, G-suite, Slack, or whatever the passion and flavor of the day/week/month is when you cannot access what you want on the go.
Machine Learning...Pandora has been doing it for a decade before ML was a common phrase, now it's ubiquitous in devices, customer faces apps, etc.