Which tool you would like to use as a ticketing system?

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Director of IT2 years ago

ServiceNow stick to default configuration as much as possible

Mission Diplomatic Technology Officer in Government2 years ago

Service now is the market leading

CTO in Transportation3 years ago

Clickup internally. Freshdesk external

Founder & Technical Coach in IT Services3 years ago

I've had good experiences in using JIRA across multiple teams.

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Global CTO in Construction3 years ago

ServiceNow

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Somewhat important56%

Not important or unimportant13%

Somewhat unimportant2%

Very unimportant1%

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Security concerns29%

Difficulty integrating with existing systems47%

Lack of customization19%

All of the above3%

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