What is the top cybersecurity concern your business faces today?

Data & Analytics Security & GRC

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Fractional CIO in Services (non-Government)5 years ago

Absence of controls and monitoring

Director in Construction5 years ago

Lifecycle management

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CRQ is essential for effective risk-based decision making.

Strongly agree7%

Agree67%

Neutral19%

Disagree4%

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How would you describe cybersecurity regulation in the US as of today?

Too strict7%

Somewhat strict47%

Just about right21%

Somewhat lenient20%

Very lenient3%

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What do you consider to be the biggest success factors for adopting AI-enabled security solutions?

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Our IT department is refreshing our SLAs and KPIs for Incident Management. I would like to know who is a recognized authority on industry averages for IT Service Management processes for the service desk? Below are examples of what I am looking for an industry average on. P1 95% resolved within 4 elapsed hours P2 90% resolved within 8 service hours P3 85% resolved within 3-5 days P4 85% resolved within 28 days