Has anyone heard, or had any security issues with Data Centre Confluence? Are there any other products that work well with Atlassian Jira Service Management for Knowledge bases (that may be recommended to use instead of Confluence)? 


5.8k views30 Upvotes6 Comments

IT Analyst in Software, 51 - 200 employees
For knowledge base alternatives to Confluence that work well with Atlassian Jira Service Management, consider options like Zendesk Guide, ServiceNow Knowledge Management, Microsoft SharePoint, KnowledgeOwl, and Freshdesk Knowledge Base. Evaluate them based on integration, scalability, and your organization's specific needs and security standards.
IT Manager in Transportation, 10,001+ employees
As stated in other comment I would also recommend Zendesk Guide.
System Engineer in IT Services, 501 - 1,000 employees
There were no widely reported security issues with Atlassian Confluence Data Center. However, it's essential to stay vigilant about security practices and updates.

For alternatives to Atlassian Confluence that work well with Jira Service Management for knowledge bases, options include Zendesk Guide, ServiceNow Knowledge Management, Microsoft SharePoint, KnowledgeOwl, Freshdesk, DocuWare, ServiceDesk Plus, and KBPublisher. The choice should be based on your organization's specific needs and integration requirements. Always verify the latest updates and integrations for these solutions before making a decision.
IT Analyst in IT Services, 10,001+ employees
Data Centre Confluence is a robust system with a very secured database. With my experience so far, I have not experienced any security issues.

In the absence of Confluence, a number of our sub teams have used Microsoft Sharepoint as an alternative to project management and keeping an administrative control over the development.
IT Analyst in Media, 1,001 - 5,000 employees
You can use wiki.js or Microsoft SharePoint and integrate also with one note for documentation.
IT Analyst, Self-employed
Yes, we are using ServiceNow tool for the moment along with Jira Service Management. 

Content you might like

Redefining business goals26%

Optimizing current business goals58%

Setting additional business goals13%

Other0%


246 PARTICIPANTS

5.6k views7 Upvotes1 Comment

Autocratic6%

Transformational43%

Servant11%

Laissez-faire7%

Democratic9%

Coaching22%

Others3%


104 PARTICIPANTS

1.6k views1 Upvote