We are currently working on moving from on premise to hosted data centers using modern infrastructure. Internally, there is a lot of discussion around how often our technologists will need to visit the data centers to perform work once the data centers are in service. Does your organization keep metrics of how often your techs need to visit your data centers and are willing to share?

When we were utilizing hosted data centers we visited approximately 2 days per month.   

Happy to share some insights from our experience on this topic.

We transitioned from on-premise to hosted data centers over the past 18 months in my previous job. As part of that shift, we significantly reduced the need for on-site tech interventions thanks to improved remote management capabilities.

🔹 Average visits: After stabilization, we’ve averaged 1 physical visit every 2-3 months, typically for hardware audits, vendor coordination, or network upgrades.

🔹 Remote-first strategy: 95% of operational tasks—monitoring, patching, provisioning—are handled remotely via secure management consoles.

🔹 Key enabler: Implementing a robust IAC (Infrastructure as Code) and remote access control strategy was essential to minimize visits.

Hope this helps the community benchmark their own approach.

I have hundreds of servers in multiple Datacenters . We make sure we have an agreement in place with the respective Datacenters , regarding routine visual inspections, Documentation, security protocols, and a hand and feet service. Effectively we never need to visit a Datacenter, even when removing an old server or installing a new host. 

We use remote access tools to access and maintain our systems in our cloud hosted environments.  You should shop for a hosting provider that provided this capability.