We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?

Process ManagementIT Strategy & Roadmap
2.8k viewscircle icon1 Upvotecircle icon2 Comments
Sort by:
VP of IT2 years ago

I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.

Lightbulb on1 circle icon1 Reply
no title2 years ago

Correction: I wouldn't recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.

Lightbulb on1

Content you might like

What factor holds the most weight when you are prioritizing GenAI initiatives for data and analytics?

Feasibility5%

Efficiency impact46%

Financial impact14%

End-user interest30%

Executive interest2%

Don’t know

We don’t have any GenAI initiatives1%

View Results

Why do you think there are so few mature AI-driven autonomous pentesting solutions on the market, and why does this topic seem to generate more hype than in-depth technical discussion?

Read More Comments

Which tech conference do you intend to attend in person next year or have already participated in this year, and what motivated your choice?

Read More Comments

What’s you preferred Application Performance Monitoring and Observability platform for cloud native workloads (serverless, k8s) on hyperscale, balancing cost/value?

Dynatrace13%

Datadog23%

Splunk42%

Cloud Provider service (eg AWS cloudwatch, etc)10%

Chronosphere 5%

Other4%

View Results

As part of our NYSE IPO prep, we’re debating how to communicate our system hardening efforts in regulatory disclosures (e.g., SEC Form 20-F, SFC).

Would you recommend sharing % compliance (e.g., “85% CIS Tier 2”) or sticking to qualitative descriptions of how we identify and mitigate risks? Also, do SFC/ISO 27001 expectations require full ISMS integration, or is a % model acceptable?