What are real ways enterprises will consume AI?

Copilot. That’s what most large enterprises start with.

AI Technologies in Enterprises
- Traditional AI with LLM: Automates customer support, generates content, and analyzes data.
- Generative AI: Helps your business with Content creation or Rewriting content.
- IDP/OCR: Automates document processing, ensures compliance, and reduces manual data entry.
- Virtual Agents: Provides 24/7 customer service for various functions like HR, Procurement, Finance and Sales.

With a plethora of unstructured documents available, data is often not a constraint for training Generative AI, IDP, or Virtual Agents.

To start with, Organizations will utilize AI to automate repetitive tasks and incorporate AI into workflows to improve productivity. This will be an iterative process and may be slow, depending on the domain. Assumption: Data quality is good for the use case in which the Organizations implement AI.

Gaining deeper insights into changing consumer taste and behaviours for hyperpersonalisation in customer experience and product offering. Differentiation in this regards will be a competitive advantage for enterprises.

Let me say... it depends.

The methodology varies based on the specific sector. For instance, a construction company employs a horizontal approach due to the variety of use cases, each underpinned by specialized vertical research and development (R&D).

Consider, for example, the data flow in the IoT realm: data is captured in the field and locally processed through edge computing, where artificial intelligence (AI) performs initial Key Performance Indicator (KPI) extraction.
These data are then injected into a data platform, ideally a multi-layered data lake, where they undergo processing to be transformed into information that can be visualized using tools like BI or PowerApps. Bots represent an innovation in data interaction, providing a single and universal interface for accessing company data.As mentioned, the approach varies, but this dimension of data management and interaction is a fundamental aspect that cannot be ignored in the current landscape.