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Abraham Cherian

Group Solutions Leader

IndiaVerified Community Ambassador

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Content Abraham is Following

Do you trust the data & reports from the big analysts?

Strategy & Architecture

Yes

Sometimes

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111.8k views123 Upvotes58 Comments

What percent of your IT leadership is women?

People & Leadership

5-9

10-14

15-20

20+

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10k views8 Upvotes6 Comments

How are large global companies implementing gen AI solutions as part of their larger AI strategy? As an example, there are three primary approaches, as per McKinsey:
In “Taker” use cases, companies use off-the-shelf, gen AI–powered software from third-party vendors such as GitHub Copilot or Salesforce Einstein to achieve the goals of the use case.
In “Shaper” use cases, companies integrate bespoke gen AI capabilities by engineering prompts, data sets, and connections to internal systems to achieve the goals of the use case.
In “Maker” use cases, companies create their own LLMs by building large data sets to pre-train models from scratch. Examples include OpenAI, Anthropic, Cohere, and Mistral AI.

Abraham CherianGroup Solutions Leader in IT Servicesa year ago

From discussion with peers in banking and financial services, the 'taker' model is popular to 'dip their toes' into the Gen AI solutions. Often run as pilots or from existing partnerships with say Microsoft, this provides ...read more

304 views1 Comment

How do people influence others in a business setting? Is anyone consciously using the six universal principles of persuasion that can make people say “yes” automatically, without much conscious thought, as discussed by Robert Cialdini in his book, 'Influence'?

These principles are: Reciprocation: People feel obliged to return favors or gifts that they receive from others. Liking: People are more likely to agree with or help those they like or find attractive. Social Proof: People look to others for guidance on what to do or believe in uncertain situations. Authority: People tend to obey or respect those who have expertise, status, or power. Scarcity: People value things more when they are rare, limited, or exclusive. Commitment and Consistency: People want to act in ways that are consistent with their previous actions, words, or beliefs.

Business Relationships Customer Engagement

Abraham CherianGroup Solutions Leader in IT Services2 years ago

While all the tactics you have described are helpful, I have found that using open-ended, sequential questions to first better understand the other person's perspective as the best way to influence. By doing so, not only ...read more

What are your ideas for promoting cross-functional collaboration between technology and other departments?

Relationship Management

Abraham CherianGroup Solutions Leader in IT Services2 years ago

You need a liaison who can transcend the departments.
I have seen this succeed when you have a technical person with deep domain knowledge who is also able to talk to prospects or customers. Elevate that person. Move him ...read more

To what extent are your sales playbooks based on historical data and analytics? How do you allow for the proper amount of creativity?

Employee Engagement Customer Engagement

Abraham CherianGroup Solutions Leader in IT Services2 years ago

Use the historical data (what's been done) to detail the work that has already been completed (or at least positioned) as a means to set up the sales team's success in achieving the current year's sales objectives ...read more