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I have been finding that in person training on some of the basic software programs has increased staff effectiveness. Online training is good, but what methods work best in your environment?

Online training

Instructor led

How do you build the business case for strategic IT talent investments during cost optimization periods, and what retention strategies have proven most effective?

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Can you share a specific rightsizing initiative that delivered measurable results? What was your approach to managing business pushback, and how did you balance cost savings with operational impact?

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