Content Ron is Following

How important is the Customer Success organization to the execution of a Product-Led Growth (PLG) Go-to-Market (GTM) strategy?

Very important

Important

Moderately important

Slightly important

Not important

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When evaluating a new tool, what is your preferred method for a free trial?

A time-based trial

A credit-based trial

Both a time-based and credit-based trial

Other (please share in comments)

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What is the best work travel advice you’ve ever been given?

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How do you optimize your ChatGPT (or other AI tool) prompts to ensure that responses are concise, relevant, and verifiable?

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Ron Drake, Director Customer Success at Microsoft | Gartner Peer Community