Enterprise Search & Big Data
Many people see Big Data as a boon, as the “Big Opportunity” that companies need to take advantage of. Still others criticize Big Data, claiming that it smacks of “Big Brother” and citing the inevitability of ensuing data protection problems. Intelligent enterprise search solutions use semantic search queries and relevance models to extract structured information from countless data sources, connect this information and then deliver precisely the data that is needed at a given moment.
IT demands have changed dramatically in recent years. It is no longer good enough to simply make data available in different applications. Mindbreeze helps applications to perfectly support individual business processes. Information must be meaningfully connected across all applications. This results in a consistent, 360° view of information about customers, products, company processes, etc. The maximum possible value is extracted from the different data pools used by your employees. Moreover, the specific needs of specialist departments are taken into consideration. The information needed by a sales team member is completely different than that which is useful for an HR manager. This individually customized approach to data does not just improve efficiency but also saves money and guarantees that your employees are better equipped with the right information.
Semantic search is not “nice-to-have,” but rather a “must-have” in today’s competitive business world, and an integral part of the success of enterprise search and Big Data solutions. The term “semantic” comes from the ancient Greek and means “to describe, designate,” “having to do with signs or symbols.” In computer science that means that the semantic aspect of a piece of information depends on the characters and their arrangement. In semantic search, the meaning of the search query is critically essential. The search term “invoice” is a good example of semantics in a query. A company can have many different invoices in its database. Using the search query and the existing rights, Mindbreeze can recognize in which department the coworker works and can then deliver the exact information corresponding to that co-worker’s current context. This way, the purchasing department employee receives invoices from suppliers, a staff member of the sales department will see customer invoices, etc.
It's more important than ever to have pertinent and fast information in one place, regardless of the number of sources. Departments within a company can have highly-focused, even volatile information needs at any given time. For example, good sales people need to know what offers a customer has received, which invoices are open, if the customer has made inquiries or requests in the support department, or if there are open product needs.
In addition, employees often work primarily with the same tool every day (SAP, SharePoint, ECM). In this common scenario, information should be coherently integrated from other sources and then offered proactively as needed, all without ever having to exit the primary system. Mindbreeze offers the perfect solution: search applications can be smoothly integrated in the preferred system, whereby Mindbreeze compiles information seamlessly from several data sources and makes it available. Thus, users are given relevant information from all data sources in one place. The employee is supplied with the decisive information edge he or she needs to do the job efficiently and to a high standard. Wasted search time or wrong decisions due to lack of information are eliminated.
Source: Mindbreeze
