Given the cost and difficulty to find and hire security professionals, how did your use of external consultants change over the recent 2 years?

Decreased21%

No change46%

Increased32%

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IT Manager in Software4 years ago

expecting some increase

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IT Analyst in Education4 years ago

No change

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Proven outcomes – Documented success stories and measurable KPIs34%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness46%

Total cost – Clear TCO, price protections, and exit terms39%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs14%

Vendor relationship strength – Cultural fit, governance model, and executive commitment13%

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Given the cost and difficulty to find and hire security professionals, how did your use of external consultants change over the recent 2 years? | Gartner Peer Community