Have you noticed an increase in pricing from your data center provider in the past year?

Data Center and Cloud Infrastructure

Yes, significant increases22%

Yes, moderate increases64%

Yes, slight increases11%

No, prices are the same2%

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Why is your organization currently not utilizing AI in your contact center?

We are currently using AI in our contact center19%

Our data is not easily/fully accessible between departments41%

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How is your company currently utilizing edge computing?

Production data analysis21%

Equipment data analysis (capacity, etc.)58%

Part of overall equipment effectiveness analysis15%

Other (share below)3%

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What best practices should a public sector organization follow when migrating datacenter infrastructure to a leased (colocation) datacenter? Can anyone share lessons learned regarding challenges you faced during the migration process?

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