How do you communicate to a vendor that you are going to end the contract you have in place with them? And explain the reasons of such termination.
By email75%
Thru a meeting25%
100 PARTICIPANTS
By email75%
Thru a meeting25%
Cost of RPA products24%
Lack of developers who can code RPA applications43%
Amount of customization needed to automate business processes27%
Lack of RPA code maintenance resources4%
Unsure what technology is available16%
Unsure we could implement it31%
Resistance to change38%
It could negatively impact customers22%
People could lose jobs15%
Our AR process is too complicated20%
Cost17%
Nothing, we have already automated our accounts receivable14%
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Always verify in the contract how that must be done. Never have seen a vendor take verbal and acceptance to end the contract. Email may not be acceptable. May need to be a formal legal letter and 90 days, 69 days, 30 days etc. notice