How important is it for an ERP software vendor to understand the nuances of your industry?

Enterprise Applications Vendor/Product Assessment

Very important23%

Important70%

Not important7%

Unsure

189 PARTICIPANTS

1.1k views1 Comment

Sort by:

CTO for Digital & IT in Healthcare and Biotech2 years ago

I am not expecting SAP, Oracle or Microsoft to invest in understand the nuances of the relatively niche industry my company is part of. I do however expect that they understand that we will need to customize things in order to address those nuances, and give us a robust means of doing so without having to butcher the underlying platform too badly. From that point, it's the System Integrator's job to correctly understand all the nuances and do a good job of building them into the system.

Content you might like

What’s the top AEM improvement you’ve made in the last year?

System upgrade or patching12%

Workflow automation65%

Improved reporting & analytics24%

Better training & enablement

View Results

Has your company made you feel comfortable about the prospect of returning to the office?

Yes - My company has been clear with the back to office plan82%

No - Messaging around return to the office has been confusing and disjointed17%

I see CoPilot as building more efficiency into using Office365 toolset, is this a valid assumption? What are people's experiences in terms of the value of CoPilot?

I'm looking for peer review or references on EHS systems. Specifically, we're looking at Benchmark-Gensuite and IdeagenEHSQ ( formerly ProcessMap? )

We are currently looking for viable alternatives to IQVIA Labmatrix, a unified clinical trial sample and consent tracking system used by top biotech/pharma companies. Any recommendations would be greatly appreciated!