How important is it for an ERP software vendor to understand the nuances of your industry?

Very important22%

Important71%

Not important7%

Unsure

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CTO for Digital & IT in Healthcare and Biotech2 years ago

I am not expecting SAP, Oracle or Microsoft to invest in understand the nuances of the relatively niche industry my company is part of. I do however expect that they understand that we will need to customize things in order to address those nuances, and give us a robust means of doing so without having to butcher the underlying platform too badly. From that point, it's the System Integrator's job to correctly understand all the nuances and do a good job of building them into the system.

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