How much are you using AI in your organization?
Not at all22%
Experimenting64%
A fair amount10%
Extensively3%
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Agiloft7%
Conga23%
DocuSign CLM (SpringCM)38%
Apttus6%
Ironclad4%
Coupa (Exari)4%
Other (discuss below)16%
We are in the process of implementing a chatbot for our local government site with intentions to deploy for internal use only for testing. We are having problems quantifying is the cost around token consumption. I know that cost varies depending on the model used, but does anyone have any useful estimators. Consumption calculators I have found don't seem particularly useful. What methods for estimating cost did you use? Did you use number of searches against the site?
How successful have your AI agents been at meeting the goals your organization has set for them?
Highly successful 20%
Moderately successful 60%
Minimally successful
Not successful
N/A — we haven’t deployed AI agents20%
Other (comment below)