How to manage IT inventory effectively by using tool?
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What are some methods or ways that you've observed to encourage customers to try a GenAI Chat tool after adding to a support portal? We've already done the emails, visiting meetings, advertising, etc. and are seeing success but there is more if we grow usage. For context this is primarily B2B customer support chat.
Does your org currently have a dedicated role for ChatGPT prompt engineering?
Yes31%
No dedicated role but we have someone working on this39%
No27%
Don’t know
My job is being taken over or will one day be taken over by AI.
Agree48%
Disagree46%
Undecided5%
Lansweeper also is another interesting player easy to setup a d deploy for asset management.