How understanding are you of technical difficulties with virtual conferences or webinars?

People & LeadershipEnd-User Services & CollaborationProcess Management+9 more

Not a problem at all, issues happen28%

Frustrating, but it doesn't change my relationship with the organizer54%

I get mad, it negatively affects my relationship12%

It's completely unacceptable2%

Other / depends on the circumstance (comment)1%


713 PARTICIPANTS
2.8k views4 Comments
Director of Technology Strategy in Services (non-Government), 2 - 10 employees
It does friend on how it happened for the same people.

If it's too frequent, it suggests an issue with their capability.

Once or twice though, it's understandable.
1
Director in Manufacturing, 1,001 - 5,000 employees
In our corporate environment everyone has the same equipment and same PC. Those who host a lot should learn how to use the tools effectively. We expect employees to effectively use SAP, Excel, Word, why not the meeting tools of Teams. If you are hosting, start the call 5 minutes early to ensure audio and application sharing is working. Be a professional
2
IT Director and Software Producer in Software, 11 - 50 employees
I chose “not a problem”, but when it’s the same person having difficulties every time, it’s kind of challenging.
CIO in Services (non-Government), 1,001 - 5,000 employees
Sometimes we have to understand that some participants only take part in these virtual sessions about twice a year or so.  They probably have better things to do such as doing real work in the office!!!  It is important that other participants who are experts are patient and help them.  Equipment failure does happen and rebooting hardware is sometimes necessary to resolve issues.  For those who are involved with virtual meetings constantly, I agree that they should make sure they have properly working equipment.
4

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