If two RFP bids are neck-to-neck on core requirements, which factor becomes the ultimate tie-breaker?

Proven outcomes – Documented success stories and measurable KPIs32%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness43%

Total cost – Clear TCO, price protections, and exit terms40%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs15%

Vendor relationship strength – Cultural fit, governance model, and executive commitment19%

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IT Manager in Finance (non-banking)3 months ago

Difficult to answer without the context Nihit. All of them are important. you should apply weight to what is considered key to select your technology vendor.

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