When it comes to building a dedicated IT department of 10-20 people, is an SME role essential or should this responsibility be shared across the entire team?

End-User Services & Collaboration Engineering Applications & Platforms +1 more

SME role is essential.89%

You can opt out of the SME role.11%

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4.3k views1 Upvote2 Comments

Network Administrator in Education, 5,001 - 10,000 employees

SME role is definitely essential. But in a department with hardly 10-20 people, this role can be handled by a senior technical expert along with their designated roles.

Enterprise Architect in Finance (non-banking), 201 - 500 employees

That is a very broad question and really depends on many different factors, such as - What is the nature of the industry the IT team is supporting; What is the delivery strategy for solutions e.g. primarily SaaS based solutions versus building customer solutions; How diverse is the IT landscape expected to be etc. To provide a general answer, I would say that it is often "better" to follow a team centred approach for delivery.

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Are short term bans of the use of GenAI applications and tools (such as ChatGPT) a good idea for end users in most organizations? For context see this article on the State of Maine Government's directive before you vote: https://www.govtech.com/artificial-intelligence/chatgpt-generative-ai-gets-6-month-ban-in-maine-government

Applications & Platforms End-User Services & Collaboration People & Leadership +4 more

Yes - Maine did the right thing. There are too many security risks with free versions of these tools. Not enough copyright or privacy protections of data.31%

No, but.... - You must have good security and privacy policies in place for ChatGPT (and other GenAI apps). My organization has policies and meaningful ways to enforce those policies and procedures for staff.53%

No - Bans simply don't work. Even without policies, this action hurts innovation and sends the wrong message to staff and the world about our organization.12%

I'm not sure. This action by Maine makes me think. Let me get back to you in a few weeks (or months).3%

362 PARTICIPANTS

9.9k views9 Upvotes1 Comment