When it comes to building a dedicated IT department of 10-20 people, is an SME role essential or should this responsibility be shared across the entire team?

Applications & PlatformsEnd-User Services & Collaboration

SME role is essential.90%

You can opt out of the SME role.10%

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Enterprise Architect in Finance (non-banking)2 years ago

That is a very broad question and really depends on many different factors, such as - What is the nature of the industry the IT team is supporting; What is the delivery strategy for solutions e.g. primarily SaaS based solutions versus building customer solutions; How diverse is the IT landscape expected to be etc.  To provide a general answer, I would say that it is often "better" to follow a team centred approach for delivery.

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