Which ITSM tool is best for managing software asset management?
Manage engine11%
Freshservice30%
Service Now35%
Zendesk9%
JIRA10%
Others4%
 116 PARTICIPANTS
Manage engine11%
Freshservice30%
Service Now35%
Zendesk9%
JIRA10%
Others4%
AWS Device Farm27%
BrowserStack26%
Google Firebase Test Lab29%
Kobiton19%
LambdaTest24%
pCloudy15%
Perfecto13%
Sauce Labs10%
Xamarin Test Cloud8%
Other cloud-based testing8%
N/A7%
Yes69%
No30%
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On a pure ITSM point of view, ServiceNow could do the trick.
Then, if you want to manage the softwares and applications, more on an inventory standpoint or to link with business capabilities, then BizzDesign or Casewise are better choices.