The level of friction in our digital employee experience (DEX) is…

Very high6%

High44%

Moderate32%

Low10%

Non-existent (i.e., no friction)6%

Unsure

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CIO should lead14%

CIO should be heavily involved66%

CIO should be somewhat involved16%

CIO does not need to be involved3%

Not sure

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Yes77%

No21%

Not sure1%

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