In your opinion, how impactful is omnichannel marketing on actual ROI today? Should organizations focus on specific channels or prioritize omnichannel?

Very impactful - orgs should focus on omni 50%

Somewhat impactful - orgs should have a presence across all channels44%

Not impactful at all - orgs should not prioritize omni4%

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Communications Manager in Finance (non-banking)a year ago

Hard to answer, it is about choosing the right channels to reach out to your audience. With that in mind, you can be very impactful, if you are present with the right message on the right channel and right timing... But hey, that's what we are here for, right?

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Significantly more important53%

Somewhat more important22%

Neutral17%

Somewhat less important5%

Significantly less important

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Managers40%

Peers29%

Email45%

Intranet/company app63%

Instant messaging24%

Newsletters20%

Senior leadership reports29%

Internal social media37%

Other social media6%

Signage18%

Other (comment below)7%

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