In your opinion, how integrated should AI tools be with your brand's customer interaction strategy?
Fully integrate for the best customer experience30%
Somewhat integrate, but cautiously69%
Rely on human interactions, AI should play a minor role
Do not use AI in customer interactions
25 PARTICIPANTS
You always need to be authentic with your customers and prospects. Detectable AI is a big turn off. Use it for ideas but always default to your brand tone and voice to create consistency for your customers.