What percentage of your enterprise IT purchase decisions are directly influenced by developers within your organization?

Business Applications Strategy

0 to 25%37%

26 to 50%47%

51 to 75%15%

76 to 100%

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Who is currently in the process of defining a transition roadmap between SAP TM (Trade Management) and SAP RGM (Revenue Growth Planning)? We are looking for peers to discuss IT Strategy and best next actions in the Trade Promotion Management domain.

Why is your organization currently not utilizing AI in your contact center?

We are currently using AI in our contact center19%

Our data is not easily/fully accessible between departments42%

We use conversational AI for web chats, but not for telephony20%

We just can't justify the investment16%

Other (please comment)1%

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What diversity, equity and inclusion (DEI) tech have you used and liked?

Eskalera9%

Helpr39%

Included.ai24%

Kanarys10%

Mathison4%

Other (please list in the comments)12%

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What is the most interesting/helpful/unique tool you're using right now that no one is talking about?

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Anyone using a transcription service for meeting minute capture for larger meetings that are held in person? If so which tooling are you using? Seen lots of transcription tools for video meetings, but I'm looking to see if anyone has implemented a solution for meetings in person that might have 10 to 12 people in a room.