Do you think unhappy or not satisfied customers tell sales people what they really think?
Yes17%
No33%
Sometimes (explain below)50%
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What sets us apart?
No selling.
No recruiting.
No self promotion.
Take Your Insights On-the-Go
Yes17%
No33%
Sometimes (explain below)50%
No selling.
No recruiting.
No self promotion.
It boils down to what they are unhappy about. If they have an authentic and trusting relationship, the answer is likely yes. They will also share dissatisfaction if they expect the sales rep to take action or fix something. Otherwise, some will avoid conflict and confrontation and make the decision to make a change.