What are the top key performance indicators (KPIs) you expect to improve for your business with the help of Data Analytics & AI?

Customer satisfaction & loyalty36%

Operational efficiency through predictive and root cause analysis58%

Fraud detection and prevention45%

Asset tracking and investment planning32%

Marketing and customer intelligence ("Segment of One")22%

Performance management of IT and/or network infrastructure17%

Automated infrastructure management11%

Automated customer experience management11%

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What are the top key performance indicators (KPIs) you expect to improve for your business with the help of Data Analytics & AI? | Gartner Peer Community