What are the top key performance indicators (KPIs) you expect to improve for your business with the help of Data Analytics & AI?
Customer satisfaction & loyalty36%
Operational efficiency through predictive and root cause analysis58%
Fraud detection and prevention45%
Asset tracking and investment planning32%
Marketing and customer intelligence ("Segment of One")22%
Performance management of IT and/or network infrastructure17%
Automated infrastructure management11%
Automated customer experience management11%
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