User experience should not be a priority in the context of security — do you agree?

Strongly agree5%




Strongly disagree3%


1.2k views3 Comments

Director in Manufacturing, 1,001 - 5,000 employees
It depends on what aspect of security you are talking about. I remember when we went initiated complex passwords that expired every 60 days. The number of passwords stored on Post-IT notes went through the roof (or on the monitor)

If you completely ignore user experience they may get very creative circumventing your “improved” security
Director of IT in Government, 10,001+ employees
There are examples of security controls being met with a method that degraded customer experience to the point of broader mission risk. Employees then spend much of their innovation and cognitive skills to find or develop work around. UX has to be at the table of discussion.
Director of Network Transformation, Self-employed
Security must be usable to be successful.  So, yes, the UX side must be strongly accounted for!  

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CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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