Can vendor lock-in ever be valuable?
Yes, it can63%
No, it never is35%
Other (comment below)1%
620 PARTICIPANTS
Director in Manufacturing, 1,001 - 5,000 employees
You should be considering if not planning the exit strategy as you are evaluating the new vendor/solutionContent you might like
<6 months8%
6-12 months55%
12-18 months24%
18-24 months6%
>24 months5%
700 PARTICIPANTS
CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.Delayed or canceled shipments of inventory or raw materials42%
Insufficient technology to capture or analyze data58%
Lack of internal supply chain management expertise45%
High transportation costs28%
Other (comment below)1%
363 PARTICIPANTS
Poorly managed infrastructure and app strategies are a lock in risk, it's just lock in to inflexible and potentially expensive "do it yourself".
Lock-in to a major vendor can speed time to value for changes and refreshes. However, you are locked into a single supply chain, which comes with it's own set of risks.
- Cost
- Innovation (or lack thereof)
- No competitive differentiation
- Etc.
To know you have lock in is key and to plan your organization and architecture around the type of lock in you're accepting is key.