Can vendor lock-in ever be valuable?

Yes, it can63%

No, it never is35%

Other (comment below)1%


3.2k views2 Comments

CEO in Software, 11 - 50 employees
"Lock-in" is as much about perspective as it is being beholden to a villainous vendor.

Poorly managed infrastructure and app strategies are a lock in risk, it's just lock in to inflexible and potentially expensive "do it yourself". 

Lock-in to a major vendor can speed time to value for changes and refreshes. However, you are locked into a single supply chain, which comes with it's own set of risks. 
- Cost 
- Innovation (or lack thereof)
- No competitive differentiation
- Etc. 

To know you have lock in is key and to plan your organization and architecture around the type of lock in you're accepting is key.
Director in Manufacturing, 1,001 - 5,000 employees
You should be considering if not planning the exit strategy as you are evaluating the new vendor/solution

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18-24 months6%

>24 months5%


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CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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Delayed or canceled shipments of inventory or raw materials42%

Insufficient technology to capture or analyze data58%

Lack of internal supply chain management expertise45%

High transportation costs28%

Other (comment below)1%


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