Can vendor lock-in ever be valuable?
Yes, it can65%
No, it never is34%
Other (comment below)
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"Lock-in" is as much about perspective as it is being beholden to a villainous vendor.
Poorly managed infrastructure and app strategies are a lock in risk, it's just lock in to inflexible and potentially expensive "do it yourself".
Lock-in to a major vendor can speed time to value for changes and refreshes. However, you are locked into a single supply chain, which comes with it's own set of risks.
- Cost
- Innovation (or lack thereof)
- No competitive differentiation
- Etc.
To know you have lock in is key and to plan your organization and architecture around the type of lock in you're accepting is key.
You should be considering if not planning the exit strategy as you are evaluating the new vendor/solution