Are there actions that should be recorded as part of ITSM change management that aren't always?

Enterprise & IT Service Management (ITSM)Change & Release Management
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Sr Community Manager in Travel and Hospitality3 years ago

Andrew Nebus Moez Ayadi based on your recent activity on GPI I thought you might be interested in this question on ITSM change management. Would love to know your thoughts!

Director in Manufacturing3 years ago

We recorded everything. Even the server shutdown on ERPs we archived. We would have tickets for when it goes read only, when we shutdown the app, when we powered down. And finally even for removal from the rack. I can’t think of anything we didn’t create tickets for….

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