Has anyone worked with AI OPs vendors, and what was your experience?
Senior Director, Defense Programs in Software, 5,001 - 10,000 employees
For AI-OPS to work, it needs to be purpose-built for the organization.CTO in Software, 11 - 50 employees
It needs to be bespoke to each company. Health care is going to be different than Uber, which is going to be different than a government or city government. You have to build different models for your client. You can't take all this data, add some AI magic, and solve it like Harry Potter.
Director of IT in Software, 201 - 500 employees
I've worked with a networking/security company (I will not name them) that claimed they have AIOPS, but in reality, they only provided a fancy dashboarding/monitoring pane, no ability to train and interact with the algorithm. In a few years, they will likely have those options, at the moment I am somewhat skeptical. There is another vendor that claimed they can do AIOS for cloudy resources... again not to the level I wanted. It generally you either have vendors that you need to invest a lot of time to train the system or who do not allow that at all. I still have not see something that is ready to go out of the box.Content you might like
Yes, AI has significantly reduced costs and improved customer experiences.3%
Somewhat, there have been some cost reductions and customer benefits, but there's room for improvement.83%
No, AI implementation has not yielded noticeable cost savings or substantial customer enhancements.10%
Not sure / I don't have enough information to assess AI's impact.3%
30 PARTICIPANTS
CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.Yes, we're actively using it37%
No, but it's part of our roadmap52%
No, and we have no plans to10%
Unsure0%
206 PARTICIPANTS
Head of Information and Data Analytics in Software, 5,001 - 10,000 employees
There is no doubt that AI and Machine Learning have had a tremendous impact on business. It fact, it is being applied to almost every industry there is. Here are some quick examples of how AI/ ML have created business ...read more
Companies are either acquiring small startups and rolling them in or saying “oh, our tool will suddenly do this all automatically” without actually doing the work. I've seen a lot of the traditional companies quickly add on a product without doing the requisite investment.
We tried to talk to some of those three letter acronyms and I think we're struggling there to get some real value out of it.