When assessing the current state of a company's Business Capabilities, what should / can we use as a benchmark for our assessment?

2k views95 Upvotes4 Comments

Store Manager in Retail, 10,001+ employees
Such as industry standard
Growth rate
Debt ratio and liquidity
Customer feedback
Internal benchmark
Store Manager in Retail, 10,001+ employees
Competitors benchmark
Customer feedback
Growth rate
Core competencies
Supply Chain and Sustainability Senior Managing Consultant in Healthcare and Biotech, 10,001+ employees
IBM has an internal business capability modeling tool that we call CBM and this is linked to APQC https://www.apqc.org/ benchmarking, best practices, process and performance improvement, and knowledge management.
1 1 Reply
IT Manager in Energy and Utilities, Self-employed

I second that. APQC is a good starting point for capability modeling.

Content you might like

No plans on undergoing a migration yet35%

Currently deploying SAP S/4HANA27%

Migrating to SAP S/4HANA within the next 1-2 years17%

Migrating to SAP S/4HANA within the next 3-6 years10%

Already have SAP S/4HANA in production9%


30.4k views154 Upvotes32 Comments

Open AI (Game Changer: adoption w/ChatGPT)40%

Google (Game Changer: inventor of Transformers, Bard)20%

Microsoft (Game Changer: real time BingGPT+Search plus enterprise enablement)17%

Meta (Game Changer: LLM that can run on single GPU)7%

Amazon (Game Changer: TBD)4%

X.AI / Elon Musk (Game Changer: TBD)3%

Baidu (Chinese tech giant, with GPT version released in March)3%

Someone completely new5%


28.5k views89 Upvotes14 Comments