At your company where does the responsibility of Software License Management (SLM) reside? Also, what tools do you use to help manage SLM?

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IT Analyst in Healthcare and Biotech2 years ago

ITSM team.  ServiceNow.

Operations Analyst in Finance (non-banking)2 years ago

Our internal IT Asset Management Department is responsible for this tracking. We currently utilize ServiceNow SAM Pro as the main tool. 

3 Replies
no title2 years ago

Hi Steve, my IT organization is looking to implement SN SAM Pro.  Would someone within your ITAM department be willing to connect with me to answer some questions about the product and their implementation experience?<br><br>

no title2 years ago

Hi Tim, let me coordinate with the SAM Pro team to see if they will have this conversation. I can be reached at steven.cabaday@erieinsurance.com directly. Thanks Tim.

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